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Old 08-05-2005, 10:04 PM   #1 (permalink)
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Default Installing Service Pack 2

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Hi,

I'm attempting to install SP2 on a BES 4.0. I immediately get an error message "Warning: Unable to load CDO.DLL - Blackberry Enterprise Server calendar functionality will be disabled."

I've had problems with calendar synchronization since day one. Calendar will sync from desktop to BB wirelessly but not the other way around. I thought SP2 would correct the problem.

I've also browsed through the forums and looked at the cdo.dll help pages but none of their fixes have worked for me.

Does anyone have any ideas?

Here are the specs:
Windows Small Business Server 2000
Exchange Server 2000
BES 4.0

Thanks!
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Old 08-05-2005, 10:30 PM   #2 (permalink)
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Typically that's because your service account is fubar

Your service account needs the permssions stated no more no less - so that means Not Administrator.

Quick Start Guide might be helpfull.

http://www.blackberry.com/knowledgec...ck+Start+Guide
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Old 08-06-2005, 08:05 AM   #3 (permalink)
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is CDO.dll even installed and registered on the server? i've received this error whenever it wasn't in the default location - C:\Program Files\Exchsrvr\bin\ (i used to install it to D:\). with Exchange 2000 System Manager, I always had to copy CDO.dll from an Exchange server, as it would not install the file with the ESM installation - Exchange 2003 does, though.
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Old 08-06-2005, 03:25 PM   #4 (permalink)
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SP2 won't correct your Wireless Calendar problem. Check the Server logs for the error being generated from this activity and then do a search on this site for that error.
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Old 08-07-2005, 07:33 PM   #5 (permalink)
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remember sp2 requires that the cdo.dll be in the C:\Program Files\Exchsrvr\bin\ now instead of the win/system32 dir and that it be the correct version (copied from your exchange server).
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Old 08-07-2005, 11:10 PM   #6 (permalink)
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Quote:
Originally Posted by greywolfe
(copied from your exchange server).
as I've found out recently, the CDO.dll has to be atleast equal to or greater than the version of the file on the Exchange server. i installed BES 4.0 SP2 on a W2K3 server with ESM 2003 SP1, whereas the Exchange servers are Exchange 2000 SP3. per RIM, the CDO.dll can be greater on the BES, as its backwards compatible with previous versions (not sure about all the way down to Exchange 5.5, though).
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Old 08-07-2005, 11:29 PM   #7 (permalink)
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While it may work, I would always advise a customer to have the cdo version the same on the bes and exchange, as RIM would if I escalated to them.
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