BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-02-2008, 09:54 AM   #1 (permalink)
Wez
Knows Where the Search Button Is
 
Join Date: Jul 2006
Location: Essex
Model: 9500
OS: v4.5.0.81
Carrier: BT vodafone
Posts: 40
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default advice needed

Please Login to Remove!

I need some help, i have a MD whos blackberry does not reconcile right, when he reads a email it doesnt got to unread on the device i have checked all settings on the blackberry and on the BES, also changed phones, and deleted and readded users but still no different, the only thing that is different between him and the rest is hes on vodafone and we are on BT?

any help would be great,

Wesley
Offline  
Old 06-02-2008, 09:57 AM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,679
Post Thanks: 4
Thanked 96 Times in 71 Posts
Default

*moved to BES Admin forum*
Offline  
Old 06-02-2008, 10:21 AM   #3 (permalink)
Wez
Knows Where the Search Button Is
 
Join Date: Jul 2006
Location: Essex
Model: 9500
OS: v4.5.0.81
Carrier: BT vodafone
Posts: 40
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

sorry
Offline  
Old 06-02-2008, 10:40 AM   #4 (permalink)
BlackBerry Extraordinaire
 
Join Date: Mar 2007
Model: Z10
OS: 10.1.0.19
Carrier: Fido
Posts: 1,068
Post Thanks: 6
Thanked 30 Times in 29 Posts
Default

So the rest of you is ok I assume? If that is true I'd just try another activation...
Offline  
Old 06-02-2008, 12:24 PM   #5 (permalink)
Wez
Knows Where the Search Button Is
 
Join Date: Jul 2006
Location: Essex
Model: 9500
OS: v4.5.0.81
Carrier: BT vodafone
Posts: 40
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes i have 60Blackberry 8320 on our BES all work fine, just this one person, he using a mac and uses 2008 for email, but that shouldnt make any difference as its link to our exchange,
Offline  
Old 06-02-2008, 02:24 PM   #6 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Z30
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,645
Post Thanks: 264
Thanked 270 Times in 256 Posts
Default

I would check how 2008 is setup.
Is email transfered to a local personal folder?

Had that last week.
__________________
irony : many old timer posters have de-evolved into the trolls they once fought
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Z30, Z10 and Q10
Online  
Old 06-03-2008, 04:55 AM   #7 (permalink)
Wez
Knows Where the Search Button Is
 
Join Date: Jul 2006
Location: Essex
Model: 9500
OS: v4.5.0.81
Carrier: BT vodafone
Posts: 40
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

no email is setup using the exchange part of 2008, goes stright into there,
Offline  
Old 06-03-2008, 06:52 AM   #8 (permalink)
Talking BlackBerry Encyclopedia
 
Dirky's Avatar
 
Join Date: Jul 2006
Location: Up North - UK
Model: 8320
Carrier: T-Mobile UK
Posts: 265
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Wez View Post
I need some help, i have a MD whos blackberry does not reconcile right, when he reads a email it doesnt got to unread on the device i have checked all settings on the blackberry and on the BES, also changed phones, and deleted and readded users but still no different, the only thing that is different between him and the rest is hes on vodafone and we are on BT?

any help would be great,

Wesley
I'm using a similar setup here, ie Outlook 2008 for Mac talking to Exhange 2003. Just checked and mine does mark them as read both ways.
Sorry cant be much more help right now.

Mike
__________________
http://www.ubertechs.co.uk
Personal Blog - http://www.g6phf.co.uk
Offline  
Old 06-03-2008, 08:40 AM   #9 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Z30
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,645
Post Thanks: 264
Thanked 270 Times in 256 Posts
Default

Quote:
Originally Posted by Wez View Post
no email is setup using the exchange part of 2008, goes stright into there,
So the inbox is located under a personal folder then?
__________________
irony : many old timer posters have de-evolved into the trolls they once fought
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Z30, Z10 and Q10
Online  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.