Originally Posted by Leedguitar
I don't think that I am necessarily getting an error. The log files are still growing with no issues. What I am seeing is that if I add a user, it hangs at waiting for services. If I restart the services, and assign a new password and try it again, it works. I don't have to kill any processes either. Your issue almost sounds like something else was interfering with the process that was running.
Yeah, that's basically what I was seeing. I called T-Support and they directed me specifically to the policy service. It was when they asked me to restart it that we discovered that it was "hanging". It appeared to be running, but wouldn't stop and ended up in service purgatory when I tried. It's basically the issue described in juwaack68's link, except that the service was "hung", not stopped and wouldn't gracefully restart. For me, anyway.
If the logs are still compiling, you might be able to glean something from them. You'll find the policy service log in the BES logs folder within a folder named with the date (yyyymmdd) and the file named something like (servername)_POLC_01_(date in above format)_0001.txt.