Originally Posted by Grax
I figured it out.
I had the user hidden from the list. Removed that flag and it works.
Anyone know if I have to leave it this way or can I set it back to hidden once I've got it configured?
I would recommend against hiding it again, but as long as you do not remove the BlackBerrManager profile from the registry, then you should still be able to open the Manager without issues despite the besadmin account being hidden.
It may cause issues for you though whenever you need to reboot the BES. Services may have issues starting up correctly.