06-05-2008, 04:42 AM
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| | How to finalize my Blackberry professional software installation?
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I have installed the Blackberry professionnal software 22.214.171.124 on one of our Exchange server.
This BES will have to feed the users of 2 AD domains (BEL and FRA) and 2 Exchange servers.
The installation happened on Windows server 2000 SP4 with Exchange 2000, the server for the FRA domain.
I have followed successfully all the instructions and the install did not return me any error.
I could add the first user which is a user of the BEL domain. I could activate the device via USB on the server self and it synchronizes through the desktop manager installed on my computer.
But I cannot get any access to the wireless functionalities as I get in the logs the following message :
<N/A> | BlackBerry Dispatcher DCPAR2 (Application Event Log on DCPAR2) | 06/05/2008 11:31:19 (AFFF4FAF) -> [BIPPe] Authentication failed for S30633137:C3,IPPP: Authentication Failed (1)
It seems that the Blackberry dispatcher is the service that encrypt the messages that need to be sent to the RIM servers.
I have also found some information telling about some problems known on BES. I tried to use the described solutions : I inserted the "missing keys" in the registry but when I restarted the server, I got the same authentication failed message for all the Blackberries services.
Now I restored everything back in the registry but cannot find any other information.
Does anybody know this problem?