BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 08-08-2005, 03:49 PM   #1 (permalink)
Thumbs Must Hurt
 
Korbyn's Avatar
 
Join Date: May 2005
Location: Calgary, AB
Model: 9800
OS: 6.0.0.246
Carrier: Telus
Posts: 85
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation Handheld Configuration Tool - incorrect reporting

Please Login to Remove!

We are trying to push through a password policy but the handheld configuration tool is not reporting correctly if a user has a password or not. I've come across 6 people already who have passwords, and have for quite a while, that the tool is saying they do not. So far it's been 5 7250's and 1 7750.

Not an easy thing to go back and audit, and as much as I would really really really like to force the password policy, I'm not able to for political reasons...

Any ideas on how to force a rescan of active devices which might clear it up?

Running BES 4.0 SP2.
Offline  
Old 08-08-2005, 05:48 PM   #2 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

Have you checked in the database to see if it is showing a password being enabled for those incorrect users?

Its in SyncDeviceMgmtSummary and listed as PasswordEnabled.
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.