BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-06-2008, 04:27 PM   #1 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: tmobile
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default no hard delete option

Please Login to Remove!

BES 4.1.4.15

Having some issues with deletes not syncing all the time. Found the fix for turning on hard deletes but I can not find that in blackberry manager on the server. There is no messaging option under server properties. What am I missing?
Offline  
Old 06-09-2008, 07:47 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Oct 2007
Model: 8830
PIN: N/A
Carrier: Sprint, Alltel
Posts: 262
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

In BB Manager, click on the BES in the left-hand window. Click the 'Server Configuration' tab. Click 'Edit Properties.' You will see the options for Messaging in the screen that pops up.
Offline  
Old 06-09-2008, 10:21 AM   #3 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: tmobile
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thats what I am trying, these are the options I see:
IDS_SERVER_General_Group
...Email_group
...ITAdmin_Group
...Filters
...Syncserver_Group
...BESAlert_Group
...MDSAG_group
Offline  
Old 06-09-2008, 11:22 AM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Oct 2007
Model: 8830
PIN: N/A
Carrier: Sprint, Alltel
Posts: 262
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What email platform are you on?
Offline  
Old 06-09-2008, 11:27 AM   #5 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: tmobile
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Exchange 2007 SP1
Offline  
Old 06-11-2008, 09:15 PM   #6 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,631
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

In BB Manager:

Highlight Server
Select Server Configuration Tab
Click Edit Properties
Select Messaging
Under Messaging Options toggle the option for "Hard Deletes Reconciliation"
Offline  
Old 06-12-2008, 10:15 AM   #7 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: tmobile
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

That is what I keep trying, these are the only options I get (no messaging):
IDS_SERVER_General_Group
...Email_group
...ITAdmin_Group
...Filters
...Syncserver_Group
...BESAlert_Group
...MDSAG_group
Offline  
Old 06-16-2008, 08:27 PM   #8 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,631
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Screenshot?
Offline  
Old 06-17-2008, 10:50 AM   #9 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: tmobile
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Found it finally. My manager is warped somehow. It was under IDS_Server_Email_Group > OTAFMHardDeleteEnabled
Offline  
Old 06-17-2008, 10:52 AM   #10 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,631
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.