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Old 06-06-2008, 04:27 PM   #1 (permalink)
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BES 4.1.4.15

Having some issues with deletes not syncing all the time. Found the fix for turning on hard deletes but I can not find that in blackberry manager on the server. There is no messaging option under server properties. What am I missing?
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Old 06-09-2008, 07:47 AM   #2 (permalink)
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In BB Manager, click on the BES in the left-hand window. Click the 'Server Configuration' tab. Click 'Edit Properties.' You will see the options for Messaging in the screen that pops up.
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Old 06-09-2008, 10:21 AM   #3 (permalink)
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Thats what I am trying, these are the options I see:
IDS_SERVER_General_Group
...Email_group
...ITAdmin_Group
...Filters
...Syncserver_Group
...BESAlert_Group
...MDSAG_group
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Old 06-09-2008, 11:22 AM   #4 (permalink)
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What email platform are you on?
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Old 06-09-2008, 11:27 AM   #5 (permalink)
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Exchange 2007 SP1
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Old 06-11-2008, 09:15 PM   #6 (permalink)
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In BB Manager:

Highlight Server
Select Server Configuration Tab
Click Edit Properties
Select Messaging
Under Messaging Options toggle the option for "Hard Deletes Reconciliation"
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Old 06-12-2008, 10:15 AM   #7 (permalink)
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That is what I keep trying, these are the only options I get (no messaging):
IDS_SERVER_General_Group
...Email_group
...ITAdmin_Group
...Filters
...Syncserver_Group
...BESAlert_Group
...MDSAG_group
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Old 06-16-2008, 08:27 PM   #8 (permalink)
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Screenshot?
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Old 06-17-2008, 10:50 AM   #9 (permalink)
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Found it finally. My manager is warped somehow. It was under IDS_Server_Email_Group > OTAFMHardDeleteEnabled
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Old 06-17-2008, 10:52 AM   #10 (permalink)
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