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Old 06-06-2008, 08:55 PM   #1 (permalink)
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Default Contacts Don't Continuously Sync

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I was running BES Express on a standalone 2003 server and Exchange 2007 on a 2003 server. It was brought to my attention that contacts were not syncing but everything else was. So I decided to blow away my BES server and start over since the current server was acting up after an SP install.

I now have BES Professional Installed on a 2003 server and it is now connected to the Exchange 2007 server and I am having the same problems. Once the initial sync in completed we are no longer able to sync our contacts.

Now if I delete my desktop Sync service book and then undelete it, it will update the contacts that one time and then that's it.

Can someone please shed some light on this as I am not sure what else to look at.
Thanks in advance,
Old 06-09-2008, 03:27 PM   #2 (permalink)
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Make sure the email field on the active directory users is the same as the primary SMTP email address in exchange.

To check if this is the case use this powershell command:
get-mailbox -resultsize unlimited | Where-Object {$_.PrimarySMTPAddress -ne $_.WindowsEmailAddress}
To fix all users use this SMTP command:
get-mailbox -resultsize unlimited | Where-Object {$_.PrimarySMTPAddress -ne $_.WindowsEmailAddress} | foreach { set-mailbox $_.identity -windowsemailaddress $_.primarySMTPAddress }

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