BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-06-2008, 09:55 PM   #1 (permalink)
New Member
Join Date: Jun 2008
Model: 8820
Carrier: TMO
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Contacts Don't Continuously Sync

Please Login to Remove!

I was running BES Express on a standalone 2003 server and Exchange 2007 on a 2003 server. It was brought to my attention that contacts were not syncing but everything else was. So I decided to blow away my BES server and start over since the current server was acting up after an SP install.

I now have BES Professional Installed on a 2003 server and it is now connected to the Exchange 2007 server and I am having the same problems. Once the initial sync in completed we are no longer able to sync our contacts.

Now if I delete my desktop Sync service book and then undelete it, it will update the contacts that one time and then that's it.

Can someone please shed some light on this as I am not sure what else to look at.
Thanks in advance,
Old 06-09-2008, 04:27 PM   #2 (permalink)
Knows Where the Search Button Is
Join Date: Nov 2005
Model: 8900
Carrier: Cincinnati Bell
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts

Make sure the email field on the active directory users is the same as the primary SMTP email address in exchange.

To check if this is the case use this powershell command:
get-mailbox -resultsize unlimited | Where-Object {$_.PrimarySMTPAddress -ne $_.WindowsEmailAddress}
To fix all users use this SMTP command:
get-mailbox -resultsize unlimited | Where-Object {$_.PrimarySMTPAddress -ne $_.WindowsEmailAddress} | foreach { set-mailbox $_.identity -windowsemailaddress $_.primarySMTPAddress }
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.