Originally Posted by John Clark
There's no other explanation. Can you send a regular pin message?
Those go the same way as BB Messenger messages... I get the check mark but it never shows up on the destination device.
I spoke to RIM and they had me send some test PIN messages to one of their computers. They told me that it was sending an incorrect encryption key. Is that IT Policy related?
They suggested I have a blank policy sent to the device, but my admin doesn't know how to do that. We're on BES 3.6.7.