Originally Posted by Noonien
Even if typing in the right password, it doesn't get accepted.
Had this problem also last week with different user. I resolved by setting him new password. This one was accepted when typing in.
Any ideas what could be wrong ?
Sounds like you're entering the wrong password. You might think it is the right one, but clearly the BB doesn't agree!
Reset the device password from the BES, as you did with your different user.