BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-12-2008, 09:33 AM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
TreeDude's Avatar
 
Join Date: Apr 2008
Location: Western NY, USA
Model: iPn4S
OS: iOS 7.0.1
PIN: 76E5A626
Carrier: Verizon
Posts: 243
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Pruning queued messages

Please Login to Remove!

Hey Guys,

I have a few users who don't use their blackberries very much (at all?). One in particular almost never turns his on. So as you can imagine he has a ton of queued messages. So I have a few questions.

1. Is there an easy way to tell exactly how many messages are queued for each person?
EDIT - I think I got this. I exported his stats to a txt file. However the formatting in the file isn't quite right so I had to kind of eyeball what info was supposed to be under what. If my calculations are right he has 1300 queued messages. I definitely want to fix this.

2. Does the BES just keep queuing until a connection to the Blackberry is reestablished or does it start dumping old messages after a while?

2. Can I set up some sort of automated pruning to keep the build up to a minimum? If so can it be set by date or number of messages?

Thanks for your help guys.
__________________
Technical Engineer III

BES was decommissioned. Currently using iPhones with Lotus Notes Traveler 9.0.

Last edited by TreeDude : 06-12-2008 at 09:43 AM. Reason: Kind of answered question 1
Offline  
Old 06-12-2008, 11:53 AM   #2 (permalink)
x14
BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts
Default

Quote:
Originally Posted by TreeDude View Post
1. Is there an easy way to tell exactly how many messages are queued for each person?
EDIT - I think I got this. I exported his stats to a txt file. However the formatting in the file isn't quite right so I had to kind of eyeball what info was supposed to be under what. If my calculations are right he has 1300 queued messages. I definitely want to fix this.
In BlackBerry Manager add the column "Pending Data Packets".

Quote:
Originally Posted by TreeDude View Post
2. Does the BES just keep queuing until a connection to the Blackberry is reestablished or does it start dumping old messages after a while?

2. Can I set up some sort of automated pruning to keep the build up to a minimum? If so can it be set by date or number of messages?
The messages will be automatically purge after being in the queue for 7 days. You cannot change the interval.
__________________
Exchange 2007/BES 5.0.2 MR2
Offline  
Old 06-12-2008, 12:56 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
TreeDude's Avatar
 
Join Date: Apr 2008
Location: Western NY, USA
Model: iPn4S
OS: iOS 7.0.1
PIN: 76E5A626
Carrier: Verizon
Posts: 243
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks Co. Looks like my calculations were wrong. He only has about 300 pending messages. Still quite a lot if you ask me.
__________________
Technical Engineer III

BES was decommissioned. Currently using iPhones with Lotus Notes Traveler 9.0.
Offline  
Old 06-12-2008, 12:59 PM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
AlanM's Avatar
 
Join Date: May 2005
Location: Huntsville, AL
Model: 9930
Carrier: Verizon
Posts: 335
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

300 is nothing. We've had a user that had his BB in his drawer almost two years straight. It's briefly been out and now it's back in the drawer. Mgr wonders why they can't reach him on his BB. Go figure.
__________________
AlanM
Exchange\Blackberry Admin
4 - BES Servers (5.0.3),
~1500 BB Users, and a headache.
War Eagle!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.