Hey Guys,

I have a few users who don't use their blackberries very much (at all?). One in particular almost never turns his on. So as you can imagine he has a ton of queued messages. So I have a few questions.

1. Is there an easy way to tell exactly how many messages are queued for each person?
EDIT - I think I got this. I exported his stats to a txt file. However the formatting in the file isn't quite right so I had to kind of eyeball what info was supposed to be under what. If my calculations are right he has 1300 queued messages. I definitely want to fix this.

2. Does the BES just keep queuing until a connection to the Blackberry is reestablished or does it start dumping old messages after a while?

2. Can I set up some sort of automated pruning to keep the build up to a minimum? If so can it be set by date or number of messages?

Thanks for your help guys.

In BlackBerry Manager add the column "Pending Data Packets".

The messages will be automatically purge after being in the queue for 7 days. You cannot change the interval.

Thanks Co. Looks like my calculations were wrong. He only has about 300 pending messages. Still quite a lot if you ask me.

300 is nothing. We've had a user that had his BB in his drawer almost two years straight. It's briefly been out and now it's back in the drawer. Mgr wonders why they can't reach him on his BB. Go figure.