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Old 06-12-2008, 02:17 PM   #1 (permalink)
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Default Need to remote wipe and kill policies

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I'm sure the answer is here somewhere and I have searched, but cannot find a direct answer.

I have some of our corporate devices that need to be wiped remotely. I also need to insure that our policies are removed. These are older devices and their OS's are older than 4.2.2 I will not be able to use the "erase data along with policy" option from the BES.

We have the password policy enabled and I thought of changing the passwords on the devices. If remember correctly though, when the device resets itself because the password limit is reached it only clears the data and does not clear the policies as well.

These clients will be required to support these devices in the future. I don't care if the device loses the OS during the process.

The data has to be gone as well as the policies.

The other option is to send out a blank policy and wait for it to reach all the users. I would then erase and disable the handsets OTA.

I am running BES 4.1.4.16

Ideas.

Thanks folks.
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Old 06-12-2008, 03:10 PM   #2 (permalink)
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Quote:
Originally Posted by a_kayaker View Post
We have the password policy enabled and I thought of changing the passwords on the devices. If remember correctly though, when the device resets itself because the password limit is reached it only clears the data and does not clear the policies as well.
Correct - an IT policy will stay resident on a device even it's been wipred...

Quote:
Originally Posted by a_kayaker View Post
The other option is to send out a blank policy and wait for it to reach all the users. I would then erase and disable the handsets OTA.
Thats what I would do...
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Old 06-12-2008, 03:16 PM   #3 (permalink)
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Quote:
Originally Posted by bertiebassett View Post
Correct - an IT policy will stay resident on a device even it's been wipred...



Thats what I would do...

That's what I thought.

Thanks for the conformation.
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Old 06-16-2008, 08:18 PM   #4 (permalink)
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You could remove it via: KB14202 - Remove an IT policy from a BlackBerry smartphone
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