BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 06-12-2008, 02:17 PM   #1 (permalink)
Thumbs Must Hurt
 
a_kayaker's Avatar
 
Join Date: Apr 2005
Model: 8800
Carrier: Cingular
Posts: 98
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Need to remote wipe and kill policies

Please Login to Remove!

I'm sure the answer is here somewhere and I have searched, but cannot find a direct answer.

I have some of our corporate devices that need to be wiped remotely. I also need to insure that our policies are removed. These are older devices and their OS's are older than 4.2.2 I will not be able to use the "erase data along with policy" option from the BES.

We have the password policy enabled and I thought of changing the passwords on the devices. If remember correctly though, when the device resets itself because the password limit is reached it only clears the data and does not clear the policies as well.

These clients will be required to support these devices in the future. I don't care if the device loses the OS during the process.

The data has to be gone as well as the policies.

The other option is to send out a blank policy and wait for it to reach all the users. I would then erase and disable the handsets OTA.

I am running BES 4.1.4.16

Ideas.

Thanks folks.
__________________
Don't hit at all if it is honorably possible to avoid hitting; but never hit soft!

Theodore Roosevelt
Offline  
Old 06-12-2008, 03:10 PM   #2 (permalink)
CrackBerry Addict
 
bertiebassett's Avatar
 
Join Date: Aug 2005
Location: London, UK
Model: 9700
Carrier: O2
Posts: 961
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by a_kayaker View Post
We have the password policy enabled and I thought of changing the passwords on the devices. If remember correctly though, when the device resets itself because the password limit is reached it only clears the data and does not clear the policies as well.
Correct - an IT policy will stay resident on a device even it's been wipred...

Quote:
Originally Posted by a_kayaker View Post
The other option is to send out a blank policy and wait for it to reach all the users. I would then erase and disable the handsets OTA.
Thats what I would do...
__________________
LOTS of answers here: Main Page - BlackBerryFAQ
Offline  
Old 06-12-2008, 03:16 PM   #3 (permalink)
Thumbs Must Hurt
 
a_kayaker's Avatar
 
Join Date: Apr 2005
Model: 8800
Carrier: Cingular
Posts: 98
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by bertiebassett View Post
Correct - an IT policy will stay resident on a device even it's been wipred...



Thats what I would do...

That's what I thought.

Thanks for the conformation.
__________________
Don't hit at all if it is honorably possible to avoid hitting; but never hit soft!

Theodore Roosevelt
Offline  
Old 06-16-2008, 08:18 PM   #4 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You could remove it via: KB14202 - Remove an IT policy from a BlackBerry smartphone
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Genuine OEM IBM Wheelwriter Print Wheels
$30.0
Genuine OEM IBM Wheelwriter Print Wheels pictureNew OEM IBM easystrike lift off tape cassette in the box 1337765
$6.4
New OEM IBM easystrike lift off tape cassette in the box 1337765  pictureOEM IBM SurePOS 700 4800-743/783 250W Power Supply DPS-250AB-45A 46N1999 46N1998
$29.0
OEM IBM SurePOS 700 4800-743/783 250W Power Supply DPS-250AB-45A 46N1999 46N1998 pictureMEGAFRAME / IBM OEM4006 BBK-PC Rev 1.2 K325 Transputer Board
$1786.0
MEGAFRAME / IBM OEM4006 BBK-PC Rev 1.2 K325 Transputer Board pictureIBM OEM Selectric Electric Typewriter 1280105 Replacement Spring Kit NOS
$19.99
IBM OEM Selectric Electric Typewriter 1280105 Replacement Spring Kit NOS picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.