Originally Posted by hdawg
When you delete within Outlook are you hard deleting (shift + delete)? or are the items being sent to deleted items?
No. I'm well aware of the hard delete in Outlook creating BB orphans. That's why searching for this problem on any of the BB sites/forums is so difficult. There's thousands of posts about hard-deleting.
This is an odd problem. It seems managing email on the BB works both ways. If I file/delete/read/forward/reply/etc. on the BB it will sync with Outlook and update...BUT NOT the other way around.
It seems my BB ignores any email management I do in Outlook.
No other users on our BES (125 of them) are experiencing this and about 10 are using the same IT Policy as I am. Nothing on the BES indicates a problem either.
In the past wiping then re-activating seems to work-ugh! I don't want to do that again.
I am running BB OS 220.127.116.11 on my 8800
BES Version is 18.104.22.168