Originally Posted by gibson_hg
Typically when the wireless sync option is missing from Contacts/Memopad/tasks the Desktop[SYNC] service book is corrcupt. Have you tried reomving/readiing your account on the BES, wiping the device and reactivating? Did you look in the application log or SYNC log?
Sounds like a service book issue as that is what controls the wireless sync option for those applications. I would try reactivating first.
OK, I've deleted my account from BES, then deleted all of the service books from the BB, then re-added my account to the BES, and am now re-activating my BB.
If this works, I'll report so right here.
If this does not work ... then would you tell me how to "wipe the device?" Would I perform that from the handheld or the BES? I have never wiped one before. I know that on my old Treo I could perform a "back to factory defaults" reset ... is this something like that?