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Old 06-17-2008, 10:30 AM   #1 (permalink)
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Default Blackberry Messaging Agent errors in event viewer

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Hi Guys,

I recently have been getting my IT crew to use the blackberry messanger. We never really used it before now. things were going good untill I went to add 2 more people into my contacts. They both added me but they are still pending. I looked on the server and saw a large number of error messages regarding the Blackberry Messaging Agent. I do not see it as a service. I am a little confused as to how to go about trying to resolve the errors. I have attached a screen cap of the errors.
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File Type: jpg error 2.JPG (39.7 KB, 11 views)
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Old 06-17-2008, 10:35 AM   #2 (permalink)
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The errors you see are not necessarily BBM related. I believe those are from when a message is deleted from the mailbox before it can be reconciled with the BlackBerry.

I get 'em too.

As for the pending Messenger request....
http://www.blackberry.com/btsc/searc...00%20146100801
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Old 06-18-2008, 01:27 PM   #3 (permalink)
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Thanks for the help Darth. It seems I can do a look up on our address book and find the PIN from their email, but I run into this issue if I try and add them directly from their email address. That does not make a whole lot of sense to me. Luckily the only people using it are in IT, so it wasn't a big deal. The people it hung up on do get a ton of email though. That may have had something to do with it.
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Old 06-18-2008, 02:53 PM   #4 (permalink)
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Even though it all goes through the BES, the "ton" of mail shouldnt make a difference.
Freaky...
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