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Old 06-17-2008, 02:05 PM   #1 (permalink)
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I setup a new curve on my bes server.
wipe-out device.
entered new enterprise password and bb handheld device is not connecting
to server. I stopped and restarted the bes services.
anything else i can check?

thanks
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Old 06-17-2008, 02:22 PM   #2 (permalink)
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is it provisioned by the carrier?
Which curve?
Which BES?
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Old 06-17-2008, 02:26 PM   #3 (permalink)
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Methinks it sounds like a BIS data plan was set up on the device by the carrier instead of a BES data plan. Just a hunch...
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Old 06-17-2008, 03:08 PM   #4 (permalink)
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I would agree with DarthBBarry.

I just had the same thing happen called Sprint and told them to make sure BES was enabled and 5 minutes later everything worked.
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Old 06-17-2008, 03:08 PM   #5 (permalink)
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It happens way to often.
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Old 06-17-2008, 09:09 PM   #6 (permalink)
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Make sure the antenna is extended on the BB.
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Old 06-17-2008, 09:10 PM   #7 (permalink)
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Naughty monkey.
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Old 06-17-2008, 09:36 PM   #8 (permalink)
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Quote:
Originally Posted by juwaack68 View Post
Naughty monkey.
I like complete sentences; what can I say?
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