Hello,

is it possible to set that if BES users create a new folder in Outlook it automatically synchronises to the phone as well?


thx

andras

This is not possible. It's designed so that the users can pick and choose what folders they want synced to the device.

and doesn't have any other company a solution for this problem? I think of a kind of optional supplement

I don't know of any product that'll make this modification for you.

There is a process for this:

1. Open the Messages Folder
2. Click the trackwheel/menu key and select Options
3. Open Email Settings and click the trackwheel/menu key and pick Folder
Redirection
4. Select the folder you want redirected

This is a simple and quick process that does not need to be automated. This has to be done either by the BESAdmin on the BES or by the user. Either way it's quick and simple and not worth complaining about.

Sorry you pick on you but if this is to much of a hassle for you to do then you may not want to use BB.

and what might be the problem when the calendar notes set on the phone don't appear in the calendar of Outlook?

softver:

BlackBerry Professional Software Version: 4.1.4.3

Exchange 2007 Version 8.0 (Build 685.24)

mobile: bb8300

thx andras

Does the Calendar work from BB to Outlook at all or is it just when you add notes to the Calendar they do not sync?

if I add a new note on my phone into the calendar, it doesn't appear in my Outlook opposite way it works

Sounds like the One Way Calendar issue to me. This is caused either by mismatched cdo.dll versions between the BES and Exchange or Permissions.

Use this article to troubleshoot the issue:

BlackBerry Search Results

That should get it working for you.

One-way wireless calendar synchronization for one or more BlackBerry device users
Doc ID : KB05270
Last Modified : 2007-07-11
Document Type : Support


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Environment

* BlackBerry® Enterprise Server software version 2.1 through 4.1
* BlackBerry® Mobile Data System (BlackBerry MDS)
* Microsoft® Exchange 5.5, Microsoft Exchange 2000, and Microsoft Exchange 2003
* Microsoft Windows® 2000
* Microsoft Windows Server® 2003

my exchange is 2007!!!!! issue?

The advice in the link still stands, your problem is most likely a mis-match with the versions of CDO.DLL.

Exchange 2007 is supported but you still need to have the correct version of cdo.dll on the BES and the BESAdmin still needsto have correct permissions.

Check those and correct anything that does not meetthe requirements.

my system is only one point found CDO.DLL

C:\WINDOWS\SySWOW64 folder

exchange use EXCDO.DLL

Are your BES and Exchange the same machine? Did you check permissions as well?