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Old 08-12-2005, 09:35 AM   #1 (permalink)
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Default User removal after there exchange mailbox has been deleted.

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Hello,

I am running BES server 5.5, exchange 2003 and have an issue where my a while back a users mail box was deleted before the user was removed from the bes server. When trying to remove them it says it can't access the users mailbox. In the applog it has a warning saying the user is not started. I know there is a way to blow this users away, but just can't remember it. Any help would be appreciated.

Brad
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Old 08-14-2005, 09:10 PM   #2 (permalink)
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BES version including Service Pack?
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Old 08-14-2005, 10:06 PM   #3 (permalink)
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probably an early SP on BES 3.6...

err, wait.. he's using BES 5.5...
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Old 08-14-2005, 11:15 PM   #4 (permalink)
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Run handheldcleanup on the BES three or four times, should work.
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Old 08-15-2005, 07:44 AM   #5 (permalink)
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Is there a specific advantage to running it 3 or 4 times?
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Old 08-15-2005, 06:12 PM   #6 (permalink)
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It doesnt seem to work completely if you only run it once. This is on advice from RIM.
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