06-20-2008, 09:32 AM
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| | Service Book issues - what causes them?
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I'm wondering if there are a few things known to anyone that can cause the service books to either go bad, need to be replaced, or just generally get corrupted. I have someone who is asking me why we need to resend the service books on so many Blackberry units, and my response was, 'to fix things'....well, that's not what they were looking for. I always thought there were so many possibilities that it wasn't worth really looking in to, but I figured I would throw this out there to see if anyone has some definite answers.
I know what they do (well, some of them anyway), but are there a few things to look at that would cause them to go bad? Please correct me if I'm wrong, but CMIME (mail) and CICAL (calendar) are the two biggest problems. When you send a new service book from the BES, these are the ones that get sent to the device. Of course, most devices are going to be different, but why would these two go bad so often?
Exch. 2003 SP2
CDO's the same.
MSDE - going to SQL soon after much arm twisting, begging and pleading.