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Old 06-20-2008, 12:15 PM   #1 (permalink)
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Default Folders now showing up on BB Pearl

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Hi Guys,
I have a user here that cannot view her Outlook folders on her BB. When i go under Messages, View Folder i only see DESKTOP. No Outlook tree.

She has over 100 folder in Outlook and all are checked on the BES server to be viewed. The BB has never been connected to Desktop Manager.

How can i make the reapear. all my other users are ok.

She uses a Pearl.


Old 06-20-2008, 12:54 PM   #2 (permalink)
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This could be the cause:

BlackBerry Search Results

If not, try reactivating the BB.
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