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Old 06-23-2008, 09:49 AM   #1 (permalink)
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Default Anyone seen this issue....

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When I am in an email and click more to see the rest of a msg it says service not available. how do I resolve it?

thanks..
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Old 06-23-2008, 09:54 AM   #2 (permalink)
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Do you have a data signal on your device right now?
Does it say 1xev, or 1XEV on the screen?
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BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
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Old 06-23-2008, 09:56 AM   #3 (permalink)
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When you open the email and look at the field called Received, it should say Desktop[Secure].

If it says Unknown then the Desktop[CMIME] service book is corrupt. Try deleting it and resending it from the BES.
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Old 06-23-2008, 10:07 AM   #4 (permalink)
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thanks for the tips...
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