Originally Posted by Grax
Called AT&T. No it didn't have BES Data Plan; it's now added.
Activation E-mail Sent from BES Express is still in Outlook.
After calling I tried activating again.
The device now says activating. The user received an e-mail from blackberry.net. But nothing has happened.
Our spam filters flagged it as spam and added the tag [SPAM] to the front of the message. Will this affect the BES server picking it up?
Yes, it will likely cause a problem. Make sure your spam filters to not effect the activation email message at all. It needs to be unmodified and the ETP.DAT attachement needs to be intact so BES can pick it up and do its thing.
If the message still remains in the user's mailbox and hasn't been touched by your spam filtering software... then that is indicative of a permissions problem.