06-25-2008, 11:53 AM
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| | Blackberry Curve Automatically deleting calendar entries after 60 days
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I currently have a user that would like to have ALL of his calendar entries on his blackberry, and no matter what I do it continues to keep deleting them after around 60 days. He has around 2300 appointments that he wants on his BB, going all the way back to 2001. We are on a BES and use Outlook 2003. The service he uses is AT&T. I found the setting under calendar to Keep Appointments, and set it to Forever, but still after around 60 days, they go away from his device. I have the same device with T-Mobile with the same settings and I too am having my calendar dates disappear after 60 days.
The user maintains that at his old firm, he was able to keep all of his calendar entries. I have tried moving the calendar appointments in Outlook to a backup folder, watching the BB device to make sure they disappear off of there, then copy them back to no avail. I have found a couple of articles on RIMs site about reloading all of the calendar entries and that didnt work either. Is there a poicy on the BES that may have been setup that makes the devices delete calendar appts. After 60 days? I am the local IT Manager and do not have access to change anything on the BES, and the person who does is at a loss too; neither of us have eve r had this request before
ANY help would be GREATLY appreciated.
Thanks for your help!