We have upgraded out Exchange from 2003 to 2007 and are also implementing some new servers. We have purchased a new BES server.
I performed the steps provided here: How to perform a knife-edge cutover for BlackBerry Enterprise Server software versions 4.0 and 4.1
and: BlackBerry Search Results
Everything went as planned except one step. When I went to setup BES 4.1 on the new server after moving the SQL DB over, it said that "only one BES per domain" or something like that, when I was choosing the DB to connect to. So I just created a temp DB and finished the install. Then I went into BES configuration and changed the DB to point to the MDF/LDF files that were copied over from the original BES server. It went through the config fine with no complaining.
However when I open the BES manager, my users and smartphone accounts are gone. My licensing is present. When I first entered BES manager when connected to the temp DB, my licensing wasn't there, so I know I am connecting properly to the new DB, but where are my accounts? Can anyone help give me some direction? Is it permissions? Is it DB problems? Any help would be really appreciated.