Originally Posted by LonghornKrackBerry
I have a small amount of BES users 800 or so but unfortunately the mailbox sizes are my problem. They range from 500mb to maybe 8 gigs (some even higher). I think that was my other reasoning because it does a rescan right.
We are working on putting a 500mb quota soon. You think that I could be opening the door for complaints from BB users if rescans are going on 8+ gig mailboxes?
The overall size isn't the issue; its the folders that BES monitors that are the issues. So if everyones inbox has 100 items, you're fine ... if you've got people with 5,000 items in their inbox ... then you'll have some trouble.
All set, you're probably going to have to reboot your BES a few times after the upgrade as threads as most likely going to get hung and not able to restart.
Typically in an environment like this I'd do the upgrade and reboot ... scan through the ALRT and CTRL log (and MAGT, but its usually too busy for me to bother with) ... and after an hour see how the MAPI worker threads are doing. If you've got a bunch hung, restart the BES.
You might look to creating additional agents / maxing out the # of mailboxes per agent too. Granted it'll add more load to the CPU / Memory on the BES, but it'll take some strain off the individual MAPI threads.