06-30-2008, 06:04 PM
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| | BB Pro Software Install error - MAPI
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I am installing Blackberry Professional Software v. 4.1.4 (build 143). After typing in the SRP ID and Auth key I click VALIDATE. That is successful. When I click NEXT I get an error (see below)...
MAPIInitialize (80004005). I click ok and get another warning that says... "The MAPI subsystem cannot be correctly initialized and used. Please make sure MAPI is installed and configured properly."
I then ran "fixmapisvc.exe" from the TOOLS folder, but realized I hadn't installed the Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1. I do this, then run fixmapisvc again and EDIT MAPI PROFILE from the Start menu. I enter my exch server and the username. It all works well until I go back to the installation screen. I validate the key again, and when I click next I get the same error.