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Old 07-02-2008, 01:36 PM   #1 (permalink)
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Exclamation Dispatcher Service Not Started

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After scheduled reboots, my BES doesn't sync mail. When I go into the services, (like this AM at 6:44) Dispatcher & Synchronization services are not running. Yet this entry in event viewer was logged at 4 am. (see attachment)

My question is: Does this event mean that "BlackBerryDispatcher.exe" ran?
What gives?

Thanks for any insight!
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File Type: jpg bes_disp.jpg (24.8 KB, 13 views)
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Old 07-02-2008, 01:46 PM   #2 (permalink)
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That means at the time listed the service started.

Do you see an event sometime after indicating that it stopped?
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Old 07-02-2008, 01:47 PM   #3 (permalink)
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Unfortunately, no. That's the puzzling part.
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Old 07-02-2008, 01:49 PM   #4 (permalink)
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Ok, then the BlackBerry application logs would be the next place to go.

Check the ALRT, CTRL, MAGT, and DISP logs ... look between 4am and 644am for a stoppage.
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Old 07-02-2008, 01:58 PM   #5 (permalink)
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Thanks for the direction!
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