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Old 08-17-2005, 10:07 AM   #1 (permalink)
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Default Internet not working

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Out of nowhere a few days ago internet on the Blackberry's stopped working for everybody. Not a HUGE deal, but still an issue.

When I go to any webpage, even BB home page, I get a popup error that states the following:

"HTTP Error 503:Service Unavailable

The server is currently unable to handle your request due to a temporary overloading or maintenance of the server. please try loading a different page. COntact your service provider if this problem persists."

I have stopped/restarted the Mobile Data Service but that didn't help. Could this be something on Sprint's end? Or do you think it's something on my BES? BES 4.0 for Exchange; all handhelds 7750's with 4.0 OS. I'm weak on the internet side of these, so any help would be appreciated.
thanks!
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Old 08-17-2005, 10:43 AM   #2 (permalink)
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are backups or anything else that are somewhat intensive running on the server?

are you doing any activations?

Try restarting BES. I usually find that fixes more than half of the problems we see.
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Old 08-18-2005, 10:03 AM   #3 (permalink)
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Restarted all the services, still same result. Per error message, could this be a carrier issue? I mean, I've made no changes on my end, so I guess it's possible my carrier (Sprint) has botched something up...
thanks
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