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Old 07-07-2008, 09:48 PM   #1 (permalink)
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Default Domain admin can't "send as"

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Because I forgot the hell of Microsoft's "fix" for the Send As "bug" I mistakenly added my user ID to Domain Admins today. Needless to say this broke my ability to send from my Blackberry.

Subsequently I removed my account from Domain Admins as I don't really require that level of privilege. Unfortunately, even after stopping the BB Router for 20 minutes and ensuring that proper Send As permissions are on my AD account, it still won't work.

I've power cycled the BB and restarted all BB services on the BES. I don't have the luxury of restarting the Exchange Server or services unfortunately.

I've spent the last couple of hours searching and attempting to remember how I addressed this at my old company where, even though I was a domain admin, I could still happily send.

If anyone could point me in the right direction it would be a big help as I need to be up again in 5 hours and it will be a very bad morning if this is still broken.
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Old 07-08-2008, 03:49 AM   #2 (permalink)
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It seems as though a full restart of the BES server (Professional version) resolved the issue. Now I can look into unfixing the MS fix so that I can send mail and be a Domain Admin (security implications be damned).

Any help there would still be appreciated as all I remember from back when this went down is that it appeared to be a huge mess and then one day I stumbled across a relatively easy solution. Said solution didn't appear readily in my searches and I'd hate to reinvent the wheel if there's a quick/easy solution out there.

Thanks.
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Old 07-08-2008, 06:22 AM   #3 (permalink)
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Check out this thread about Domain Admins.

Domain Admin accounts are NOT user level accounts and should not be used for user level functions.

They are administration accounts and thus should only be used when administrative functions are being performed.

I have 2 accounts: hdawg (user) and z_hdawg (admin) ... Yes it takes me a few extra seconds to perform some functions, but it follows the principle of least privilege; which is important.
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Old 07-08-2008, 06:32 AM   #4 (permalink)
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This was a nasty issue when it surfaced last year. HDawg has a point: best practices suggest that an ID used for routine work should not have Domain Admin privileges -- this is a potential security risk and weakens the entire security model for the domain. However, like peter_b, I can understand the desire for the convenience of having a single ID that lets you function as domain admin as needed from the context of your "normal account". In a "quiet" environment, when you don't need to "wield" your domain admin powers frequently, following best practices makes perfect sense. In a very fast paced environment, with constant need for your domain admin powers, it really can become a nuisance to have to log out / log back in many times during the day. I've been in environments where I had to deal with hundreds of emails in a day, and cannot imagine how much worse it would have been if half my day had to be spent not logged into the account that owned the email address.

hdawg is correct in terms of securing the network - but I can sympathy with other perspectives. In the end, though, you have to weigh the risk of intrusion or malicious behavior against a bit of convenience. Hence the need for policies that, at times, seem overbearing.

- Jon

btw: the "nasty" part of the issue was that MS implemented the tighter security model as part of a windows update. In organizations with a few executives who had D.A. privileges, this quiet change wreaked havoc, with "send as" permissions evaporating silently, and blackberries not sending email all of a sudden. It was particularly frustrating, as you could, in fact change the permissions back -- but MS had installed a process that would wake up once an hour and strip away "send as" for all highly privileged accounts, so your "fix" would silently disappear. Took a bit of googling to finally figure out that thousands of others were in the same boat, and to understand what was going on.

Last edited by vinmontRD : 07-08-2008 at 06:36 AM.
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Old 07-08-2008, 06:37 AM   #5 (permalink)
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Quote:
Originally Posted by vinmontRD View Post
...it really can become a nuisance to have to log out / log back in many times during the day. I've been in environments where I had to deal with hundreds of emails in a day, and cannot imagine how much worse it would have been if half my day had to be spent not logged into the account that owned the email address...
I don't ever logout when I use my admin account (z_hdawg); I simply use the RunAs command. ... or I RDP to the server in question as my admin account.
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Old 07-08-2008, 09:06 AM   #6 (permalink)
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We have the same situation here, all AD admins with Blackberries all now possess seperate admin accounts. It's not just domain admins that will have the problem its basically virtually every priviledged account/group right down to printer operators/DHCP admins. It was a pain at first but you soon get used to it. As hdawg says, get used to using "runas" or rdping servers for admin functions!
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Old 07-08-2008, 09:17 AM   #7 (permalink)
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Thanks all for the responses. I fully understand the security implications regarding using a domain admin account for normal user functions. That said, the reality of my environment allows for this luxury with very little real world risk... I can live with the trade off.

The solution that I've come across which appears may work is modifying the AdminSDholder object in ADSIedit to allow besadmin "send as" privileges to propagate directly from there. Took some trial and error and an enormous amount of help from a colleague who is still at my old company (thanks Ray Ray) to get the exact process worked out.

I'm still waiting to see if the changes will make it past the scheduled service that conveniently nukes attempts to fix this "fix." I'll post again with my results.

Thanks again to all.
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Old 07-08-2008, 10:52 AM   #8 (permalink)
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Quote:
Originally Posted by peter_b View Post
Thanks all for the responses. I fully understand the security implications regarding using a domain admin account for normal user functions. That said, the reality of my environment allows for this luxury with very little real world risk... I can live with the trade off.

The solution that I've come across which appears may work is modifying the AdminSDholder object in ADSIedit to allow besadmin "send as" privileges to propagate directly from there. Took some trial and error and an enormous amount of help from a colleague who is still at my old company (thanks Ray Ray) to get the exact process worked out.

I'm still waiting to see if the changes will make it past the scheduled service that conveniently nukes attempts to fix this "fix." I'll post again with my results.

Thanks again to all.
As long as you properly modified the object, it'll work without issue going forward.

Any time you make future schema updates be sure to make sure this setting isn't reset.
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Old 07-08-2008, 10:56 AM   #9 (permalink)
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i'm at an hour and 20 minutes since I made the changes and it's still working. As an hour is the default for the automated process that undoes this stuff, i should be OK.

Thanks again for the responses.
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