BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 07-17-2008, 05:04 AM   #1 (permalink)
Knows Where the Search Button Is
 
spiggy's Avatar
 
Join Date: Oct 2007
Location: Belgium
Model: 8900
OS: 5.0
PIN: N/A
Carrier: Proximus
Posts: 26
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Notes encryption

Please Login to Remove!

Hi

We actually have some problems with the implementation of Notes encrypted mail on our BlackBerry environment.

Situation:
BES is in Belgium, polling mailboxes in about 15 countries.
In Poland, encryption is enabled for most mails, so they need to be able to read those mail on BB as well. We replicate an extended directory catalog from their environment on our BES. Cross certification and connection document is ok.

After activation and importing the Notes-id file of the user, we actually see that some mails are encrypted (little key icon on top of the envelop before the mail) and if we try to open the mail, the device asks for the id-file of the user. After that, he does a "more all", but after a while, the device says "general failure - more".

The logs show:
[10000] (07/16 15:33:53.982):{0x1FF8} {*****.pl} Error formatting More Result for device, or not enough data to send
[40080] (07/16 15:33:53.982):{0x1FF8} SendMessageErrorStatusToDevice Sending message error to device for RID=-462443762, size=45, TransactionId=-2058944511, TID=8311561

Anyone has an idea on how solving this one ?

Thanks in advance.

Peter
__________________
__________________________________
Trip the Light Fantastic...

WES 2006, WES 2009, WES 2010, BBWC 2011

Last edited by spiggy : 07-17-2008 at 05:05 AM.
Offline  
Old 07-17-2008, 05:13 AM   #2 (permalink)
BBF War Game Mod
 
Jadey's Avatar
 
Join Date: Oct 2006
Location: Denver CO
Model: Z10
OS: 10010614
PIN: SEEKRIT innit
Carrier: AT&T
Posts: 4,294
Post Thanks: 9
Thanked 29 Times in 23 Posts
Default

No idea, sorry!
__________________
Jadey : Infrastructure Architect, Denver CO
Offline  
Old 07-17-2008, 09:20 AM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
boma0021's Avatar
 
Join Date: Jan 2005
Location: LE
Model: Pearl
Carrier: T-Mobile
Posts: 202
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Have you checked the pre-requisites?
http://www.blackberry.com/btsc/searc...200%2075679639

How did you do the import ? have you followed this -->
http://www.blackberry.com/btsc/searc...200%2075679639

Have you disabled Notes native encryption ?
http://www.blackberry.com/btsc/searc...200%2075679639
Offline  
Old 07-18-2008, 08:43 AM   #4 (permalink)
Knows Where the Search Button Is
 
spiggy's Avatar
 
Join Date: Oct 2007
Location: Belgium
Model: 8900
OS: 5.0
PIN: N/A
Carrier: Proximus
Posts: 26
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default No luck...

Thx for the reply.

I had already checked those requirements, although I hadn't seen the registry setting. Still, it was ok.

Any other suggestions ?

Peter
__________________
__________________________________
Trip the Light Fantastic...

WES 2006, WES 2009, WES 2010, BBWC 2011
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.