BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-21-2008, 01:20 PM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: May 2007
Location: Toronto, Canada
Model: 9700
OS: 5.0.0.423
PIN: 21B694E3
Carrier: Virgin Mobile Canada
Posts: 396
Post Thanks: 1
Thanked 1 Time in 1 Post
Default having issues with BPS 4.1.4 not sure what to do!

Please Login to Remove!

I am getting the following errors in Windows event viewer application log pertaining to BPS and I am not sure what to do!?

Event Type: Warning
Event Source: ExchangeConnector
Event Category: None
Event ID: 20000
Date: 7/21/2008
Time: 12:27:24 PM
User: N/A
Computer: FCTVMBPS
Description:
[BIPPe] WARNING: Using default BIPP shared secret

Event Type: Warning
Event Source: DevMgmtConnector
Event Category: None
Event ID: 45058
Date: 7/21/2008
Time: 12:27:24 PM
User: N/A
Computer: FCTVMBPS
Description:
The description for Event ID ( 45058 ) in Source ( DevMgmtConnector ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: {StartNotifyThreadServer}: DBNS component not installed..

Event Type: Warning
Event Source: BlackBerry Messaging Agent FCTVMBPS Agent 1
Event Category: None
Event ID: 45058
Date: 7/21/2008
Time: 12:27:22 PM
User: N/A
Computer: FCTVMBPS
Description:
{StartNotifyThreadServer}: DBNS component not installed.

Event Type: Warning
Event Source: BlackBerry Synchronization Service
Event Category: None
Event ID: 45058
Date: 7/21/2008
Time: 12:27:20 PM
User: N/A
Computer: FCTVMBPS
Description:
The description for Event ID ( 45058 ) in Source ( BlackBerry Synchronization Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: {StartNotifyThreadServer}: DBNS component not installed..

Event Type: Warning
Event Source: BlackBerry Policy Service
Event Category: None
Event ID: 45058
Date: 7/21/2008
Time: 12:27:20 PM
User: N/A
Computer: FCTVMBPS
Description:
{StartNotifyThreadServer}: DBNS component not installed.

When I try to do a EA with a new 8700R nothing happens, when I wipe the phone and try again nothing happens, when I delete the user from BPS and add them and try again on the phone after I wipe it again using the new password nothing happens. I am LOST! :(

I forgot to mention we have BPS 4.1.4 running on a separate machine talking to our Exchange 2007 Sp1, we currently have 8 users and are attempting to add the 9th, we have 21 cals total.

Andrew

Last edited by SmoothRunnings : 07-21-2008 at 01:21 PM.
Offline  
Old 07-21-2008, 01:51 PM   #2 (permalink)
CrackBerry Addict
 
ashworth's Avatar
 
Join Date: Jun 2006
Location: Ontario, Canada
Model: 9000
OS: 4.6
Carrier: Rogers
Posts: 625
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Well the error messages in the applicatoin log have nothing to do with you not able to EA. The messages in the applocaiton log has to do with DBNS (Database notification service)

When you try to do your EA do you see the message hit the users mailbox? does the BES pick up and delete the message from the users mailbox? Is the handheld properly pervisioned for BES services?
__________________
Cheers,
Ash


My BlackBerry GPS Golf Application | Mileage Calculator
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.