BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-21-2008, 04:50 PM   #1 (permalink)
New Member
 
Join Date: Jul 2008
Model: pearl
PIN: N/A
Carrier: verizon, at&t
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy BES not sending mail out to outside people

Please Login to Remove!

Last Friday, our 4 BBs stopped being able to send out emails to outside people. we can send/receive just fine from both inside/outside people but only email to inside people. We are on BES 4.1.4 MR4 (bundle 134) on Exchange 2003.
any suggestions?
thank you.
Offline  
Old 07-21-2008, 04:53 PM   #2 (permalink)
CrackBerry Addict
 
ashworth's Avatar
 
Join Date: Jun 2006
Location: Ontario, Canada
Model: 9000
OS: 4.6
Carrier: Rogers
Posts: 625
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Do you get a red x on the handheld? does the message show up in the users sent items folder? If the message is in the sent items folder then the BES has done its job, I would then maybe start looking at Exchange.
__________________
Cheers,
Ash


My BlackBerry GPS Golf Application | Mileage Calculator
Offline  
Old 07-21-2008, 06:43 PM   #3 (permalink)
New Member
 
Join Date: Jul 2008
Model: pearl
PIN: N/A
Carrier: verizon, at&t
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ashworth View Post
Do you get a red x on the handheld? does the message show up in the users sent items folder? If the message is in the sent items folder then the BES has done its job, I would then maybe start looking at Exchange.
I do get the red x on the handheld, but the message does not show up in the users's sent items folder.
Offline  
Old 07-21-2008, 06:58 PM   #4 (permalink)
CrackBerry Addict
 
ashworth's Avatar
 
Join Date: Jun 2006
Location: Ontario, Canada
Model: 9000
OS: 4.6
Carrier: Rogers
Posts: 625
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

ok what is the error on the handheld. Also I would check the MAGT log at the time they send the email and find out what error the BES is reporting back (if any)
__________________
Cheers,
Ash


My BlackBerry GPS Golf Application | Mileage Calculator
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

HSS 21PCS VALVE SEAT & FACE CUTTER 45DEC 30DEC 20DEC FOR VINTAGE CAR,BIKES, JEEP
$226.99
HSS 21PCS VALVE SEAT & FACE CUTTER 45DEC 30DEC 20DEC FOR VINTAGE CAR,BIKES, JEEP pictureDEC4015 Motorola 16 DIP IC - Vintage 1974 NOS Qty 1
$9.99
DEC4015 Motorola 16 DIP IC - Vintage 1974 NOS Qty 1 pictureHSS 10PCS VALVE SEAT & FACE CUTTER 45DEC 30DEC 20DEC FOR VINTAGE CAR, BIKES,JEEP
$153.0
HSS 10PCS VALVE SEAT & FACE CUTTER 45DEC 30DEC 20DEC FOR VINTAGE CAR, BIKES,JEEP pictureDEC4015P Raytheon 16 DIP IC DEC4015 - Vintage 1974 NOS Qty 1
$9.99
DEC4015P Raytheon 16 DIP IC DEC4015 - Vintage 1974 NOS Qty 1 pictureHSS 12PCS VALVE SEAT & FACE CUTTER 45DEC 30DEC 20DEC FOR VINTAGE CAR, BIKES,JEEP
$164.99
HSS 12PCS VALVE SEAT & FACE CUTTER 45DEC 30DEC 20DEC FOR VINTAGE CAR, BIKES,JEEP picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.