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Old 07-23-2008, 03:11 AM   #1 (permalink)
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Default BES 4.1 SP5/SP5 OTASL: Wireless device software updates / Enterprise Upgrade. How?

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Hi,

I am trying to get the Wireless device software upgrade to work, but cannot get it done. Here is my testing environment:
  • Windows 2003 SP2
  • Domino 7.0.3 / BES 4.1 SP5
  • BlackBerry 8700 handheld (4.5.0.37) and BlackBerry 8820 handheld (4.5.0.52)

What i did:
  • activated 2 users on the test BES
  • installed updated versions of the 4.5.x device software for 8700 and 8820 on my BES
  • created 2 software configurations, 1 which has the 8700 files selected and 1 which have the 8820 files selected.
  • assigned the 8700 software configuration to the 8700 device and assigned the 8820 software config to the 8820 user.
  • checked the wireless software upgrades policy, all set to default
  • used options > advanced options > wireless upgrade to check for updates
    on both devices
  • tried to use the Deploy Software function from the BlackBerry Manager, but that did not make a difference

Whatever i try, the device keeps telling me there are no updates available. I have waited for 12 hours to see if BES would push the new version by itself, but that didnt happen.

Am i doing something wrong? I have searched for documentation on how to set this up, only found this in the Policy Reference guide for 4.1.6:

Quote:
Wireless Software Upgrades policy group
Allow Non Enterprise Upgrade IT policy rule
Description
This rule specifies whether to permit Research In Motion® or the wireless service provider to request that the BlackBerry®
device download wireless software upgrades.
Default setting
The default setting is False.
Minimum requirements
• Java® based BlackBerry device
• BlackBerry® Device Software Version 4.5
• BlackBerry® Enterprise Server Version 4.1 SP4
It only speaks about NON enterprise upgrade. No word about enterprise upgrade.

Last edited by illy : 07-23-2008 at 04:49 AM. Reason: changed title.
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Old 07-23-2008, 03:56 AM   #2 (permalink)
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RIM built the shell in 4.1.5 but there's nothing inside

Is OTASL realized in BES 4.1.5 already?
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Old 10-17-2008, 03:07 AM   #3 (permalink)
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How do you upgrade device software wirelessly on bes.
whisc configurations must be done on BES
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