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  (#1 (permalink)) Old
JLeny Offline
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Posts: 105
Join Date: Jun 2008
Model: 8320
OS: 4.5.0.69
PIN: 24751c48
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Default Calling on BES BIS Administrators - 07-23-2008, 09:16 AM

I really need help here. Since installing Beta OS 4.5.0.18 (Now on 4.5.0.52) when performing a Device hard reboot all my BB Messenger contacts are erased. The message that appears is It appears that you have switched devices, do you want to notify you contacts of this change. If No all contacts will be erased.

I have to delete the SYNC service book restore contacts and then undelete the service book. Does anyone know how to fix this or is this simply a bug.

Not all users have this issue.

Please help, as this drives me bonkers.
   
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  (#2 (permalink)) Old
murpheous Offline
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Join Date: Sep 2005
Location: Boston, MA
Model: 8310
OS: 4.5.0.55
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Default 07-23-2008, 09:47 AM

price to pay for using the beta. Not sure of a fix


-Chris
Domino 7.0.3/BES 4.1.6 on w2k3 sp2
   
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bakerfall Offline
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Posts: 112
Join Date: May 2006
Model: 8310
Carrier: AT&T
Default 07-23-2008, 09:50 AM

I'm on BES and have never seen this issue.

Also to Murpheous, this is .18 was a BETA, but .52 is not.


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