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Old 08-05-2008, 04:46 AM   #1 (permalink)
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i have a strange problem - mails sent from my outlook are not showing on my BB via BES. all other wireless sync is working fine. any suggestions how i can resolve this? thanks
Mj
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Old 08-05-2008, 05:27 AM   #2 (permalink)
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Welcome to BBF!

Check the following:

1. Check that you have the sent items folder directed to the BB - Do this by opening Messages>Options>Email Settings>Menu/Trackwheel>Email Redirection. Expand the mailbox and there should be a check in Sent Items. If not, place one there and save it. Only new sent mail will show, not the old mail

2. If you have Sent Items selected, make sure that you have not hidden sent items on the BB. Go to Messages>Options>General Settings. You should see 'Hide Sent Items'. Make sure it is not checked

Let us know how it goes.
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Old 08-05-2008, 05:41 AM   #3 (permalink)
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Thanks Gibson,

I have tried these but still not working. i had no problem until 2 days ago. this has started suddenly yesterday! please help if you have any solutions! thanks
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