08-05-2008, 01:14 PM
Join Date: Sep 2007
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| | Phone # switched, now no synch!
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I'm stuck on something here. A user swithched phone numbers, same provider. Now its stopped synching anything and no GAL lookups. I've tried pushing the service book and IT policy. The provider told the user that shouldn't have happened, but of course had no course of action. Nothing much helpful in the BES event log.....
Any ideas? I suggested they call the privder back and make sure its provisioned properly.