BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-08-2008, 01:35 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2006
Model: 9800
Carrier: AT&T
Posts: 40
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Blackberry emails won't Delete from Inbox

Please Login to Remove!

Hi All,

Looking for some tips one how to clear up this one Blackberry problem. I have a user that is recieving emails on the BB and all the data services appear to be right. When the user gets an email and the deletes it on the Blackberry, the email does not delete from the Inbox and visa-versa. Same goes for filing messages. We are running Domino 8 and BES 4.1.5. Oh, and the Email Reconciliation is set to Delete On: Mailbox & Handheld

Thanks for the help.
Offline  
Old 08-08-2008, 02:43 PM   #2 (permalink)
Knows Where the Search Button Is
 
cgladba1's Avatar
 
Join Date: Mar 2007
Location: Florida
Model: 8330
Carrier: Verizon
Posts: 19
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Pop the battery on the Blackberry wait five minutes then put the battery back in.
and
remove the user's name from your BES and readd him and send out new service books to the Blackberry.
Offline  
Old 08-15-2008, 05:40 PM   #3 (permalink)
New Member
 
Crimesy's Avatar
 
Join Date: Dec 2006
Location: In a house
Model: 8800
Carrier: 02
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Have you checked that the BES has the correct ACL settings on user's mailbox e.g. delete rights and replicate/copy docuemnts. I've had problems where users have messed with the Local/Other Domain Server settings.
__________________
"...There's nothing here for me and you, we're just sitting here with nothing to do..."

Ohne deine hilfe verliere ich mich in diesem ort!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

TEST EQUIPMENT -- HEWLETT PACKARD 1670A DEEP MEMORY LOGIC ANALYZER
$185.0
TEST EQUIPMENT -- HEWLETT PACKARD 1670A DEEP MEMORY LOGIC ANALYZER picturem% Cute Memory Cartoon Notepad Memo Diary Notebook Book Best Gift Note Pads 1PC
$0.5
m% Cute Memory Cartoon Notepad Memo Diary Notebook Book Best Gift Note Pads 1PC pictureKearney Trecker Circuit Board memory 1-21221-02 REV 2
$199.0
Kearney Trecker Circuit Board memory 1-21221-02 REV 2 pictureSIMATIC S7, MEMORY CARD FOR S7-300/C7/ET 200,3.3V ,64KB, 6ES7953-8LF30-0AA0
$29.99
SIMATIC S7, MEMORY CARD FOR S7-300/C7/ET 200,3.3V ,64KB,  6ES7953-8LF30-0AA0 picture5* Micro SD Storage Board Mciro SD TF Card Memory Shield Module SPI Arduino L5YG
$3.75
5* Micro SD Storage Board Mciro SD TF Card Memory Shield Module SPI Arduino L5YG picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.