Originally Posted by ashworth
Make sure the option on for wireless reconcile is on and on conflicts is set to mailbox wins.
Also something you might want to try is to make sure outlook is not using cached Exchange mode. I have see that cause issues in the past. If it is then I would delete your MAPI profile on your desktop and recreate it.
hmmm... Oh yah... what happens if you make a message as read in outlook and then on the handheld you do a reconcile now? Does this work?
If that still does not fix your issue then I would verify your version of mapi32.dll on the BES. Also I would check the MAGT log if you do a search for "=YourSMTP@Email.Address" you will see your users settings line. Make sure yoiu userOTAFM is set to 63 i think.
Thanks for the informative reply.
Wireless reconcile is on and on conflicts is also set to mailbox wins (default settings after wiping BB).
Wireless Reconcile is on, cached mode is off, I have deleted my MAPI profile off my desktop also but still not working.
If i mark a message as read in outlook, reconcile on the BB it never updates the read status of the message on the BB.
I have x4 MAPI32.dll 's and the version's on BES are all the same at 6.5.7638.1 located in the following folders:-
I did a search through the latest MAGT logs and can't see any "userOTAFM" settings beside my email address. Any ideas?
Seems to only affect me and possibly 1 other now.