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Old 08-14-2008, 05:59 PM   #1 (permalink)
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Hi

Since I installed BES 4.1.5 in new server, the users are not deleted as quickly and just get stuck in the 'Users pending delete queue'.

but it's not always.

it's gone quickly if I was lucky.
sometime status no change 2hours and resolve by BES restart .
sometime status change automaticaly but take time.
(10min, 20min or Hour and more)

I just wonder about what is the dependency of this user delete tasks?
SQL? Exchange performance? HW?

Any ideas would be much appreciated
or does anyone has same problem?

BES for Exchange 4.1.5
Exchnage 2003
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Old 08-14-2008, 10:34 PM   #2 (permalink)
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This is for sure a SQL issue. I would bump up the MNGR logging to level 6 then open up the manager and try and delete a user and see if you get any SQL errors.
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Old 08-19-2008, 01:38 PM   #3 (permalink)
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Thank you for your reply Ash

I try to change log level to 6 but in my BES has level 4 is max.
is there any defference?

Thanks.
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Old 08-25-2008, 04:51 PM   #4 (permalink)
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Hi Ash

Sorry for late reply and thank you for your help.

Finaly I change the level of Log from 4 to 6.
and Check the log durling user deletion.

but I could not find any error or failure in log.

is there any point to check this log?
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