08-18-2008, 09:32 AM
Knows Where the Search Button Is
Join Date: May 2006
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Try docking one of their handsets and synch/update with Desktop Manager and see if the reconcile option returns, its tied to the Desktop (CMIME) service book, delete it on handset, dock and it should be replaced, or push from BES.
This is if the Reconcile option is lost from their Email Options menu.
Desktop Manager 4.7.050
BES 5.0 mr1 Server with Exchange 2k3/Outlook 2007