BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-18-2008, 06:28 AM   #1 (permalink)
Knows Where the Search Button Is
 
sredni's Avatar
 
Join Date: Oct 2007
Location: Kraków, POLAND
Model: 9320
PIN: N/A
Carrier: Orange.pl
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problems with BES 4.1.6 for Exchange (SP6)

Please Login to Remove!

Hi!
After upgrading my BES from 4.1.5 to 4.1.6.10 (SP6) w I've noticed that there is a problem in BlackBerry Manager console. If you click on tab label to sort users by name or any other criteria it is changind order they appear but it's all wrong, so basicly is impossible to order users correctly. Any other problems or sollution for mine?
best regards
MH
Offline  
Old 08-18-2008, 06:38 AM   #2 (permalink)
BlackBerry Extraordinaire
 
holden's Avatar
 
Join Date: May 2007
Location: Florida Sunshine
Model: 9700
OS: 5.0.0.296
PIN: TOFJAGER
Carrier: Cingular-AT&T-Verizon-Nextel
Posts: 1,046
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Mmmm...

Quote:
Originally Posted by sredni View Post
Hi!
After upgrading my BES from 4.1.5 to 4.1.6.10 (SP6) w I've noticed that there is a problem in BlackBerry Manager console. If you click on tab label to sort users by name or any other criteria it is changind order they appear but it's all wrong, so basicly is impossible to order users correctly. Any other problems or sollution for mine?
best regards
MH
have not seen this issue when we upgraded. I do now see where the 500user amount is set by default. (we have 1800+) Can you still do single search and find user name?
__________________
hmeister...
nettech
Offline  
Old 08-18-2008, 06:47 AM   #3 (permalink)
Knows Where the Search Button Is
 
sredni's Avatar
 
Join Date: Oct 2007
Location: Kraków, POLAND
Model: 9320
PIN: N/A
Carrier: Orange.pl
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes. I'm able to search and find user. Default is 500 but I have 145 users at the moment so it's not a problem for me.
MH
Offline  
Old 08-19-2008, 03:41 AM   #4 (permalink)
Knows Where the Search Button Is
 
sredni's Avatar
 
Join Date: Oct 2007
Location: Kraków, POLAND
Model: 9320
PIN: N/A
Carrier: Orange.pl
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Btw

Additional information: sort doesn't work only if you try to sort users from group menu - sorting when viewing users by server name works. Hope that would be helpful in your tests.
best regards
Maciek
Offline  
Old 08-19-2008, 07:02 AM   #5 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

I have 4 BES 4.1.6 servers for Exchange and I have not been able to replicate this issue.
All are running on dedicated Windows 2003 servers, each one in it's own virtual machine on VMware ESX.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 08-20-2008, 04:11 AM   #6 (permalink)
New Member
 
Join Date: Mar 2007
Location: Munich
Model: 8800
Carrier: T-Mobile
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 4.1.6. BlackBerry Manager

I can confirm. Same issue here on every BES Installation after Upgrading to SP6.
My company hosts more than 2000 users on Exchange 2003 Mailboxes. BES config database runs on SQL Server.

When searching for usernames / displaynames in bbmgr you will find the user, but you will find also a lot of other user who has nothing to do with your search.
This behaviour doesn't occured on BES 4.1.4. After Upgrading to BES 4.1.6. (Update and New Install on New Hardware) we had this issue.

It is reported to RIM developement.

Workaround is only to search for the whole string "lastname, firstname"

regards
BL
Offline  
Old 08-20-2008, 09:14 AM   #7 (permalink)
BlackBerry Extraordinaire
 
Join Date: Mar 2007
Model: Z10
OS: 10.1.0.19
Carrier: Fido
Posts: 1,068
Post Thanks: 6
Thanked 30 Times in 29 Posts
Default

Same here.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.