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Old 08-19-2008, 01:02 PM   #1 (permalink)
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Default MDS login lost. How do you fix?

Please Login to Remove!

Whatever login we had for the MDS service has been forgotten. How this happens, I have no clue. Is there a way to make a new login? We are running 4.1.6.10.

Thanks!

Shawn
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Old 08-19-2008, 03:02 PM   #2 (permalink)
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you can just select edit properties of the MDS service from blackberry manager select security and change the password in there. Can you not?
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Old 08-19-2008, 03:22 PM   #3 (permalink)
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check this link on BlackBerry's support site:

tinyurl.com/6ztjxe (url not working). Search for kb15618 at their site.

It discusses an issue when MDS service credentials get out of sync, so you should be able to "change" / "create" the credentials.

Last edited by dbonline : 08-19-2008 at 03:57 PM. Reason: invalid url
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Old 08-20-2008, 09:44 AM   #4 (permalink)
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Thanks, this helped me solve my problem with the login. Now that I log in, it says there are errors in retrieving data from the server. I did notice that IIS is not installed on this server, could that be the problem?

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Shawn
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