I'm having several issues with a BES, but not really sure where to go from here to be honest. First things first;
BES 4.1.4 for Lotus Domino
Domino 7.0.3 Mail Servers
1 x Local mail server (11 Blackberry users)
3 x Remote mail servers (2 / 3 / 4 Blackberry users)
I know that it isn't ideal to have mail servers on a remote network, but for the number of users involved it is not possible to justify a BES.
The problems we are seeing include;
- The users on one of the remote mail servers are seeing severe delays at times for messages to be delivered to handhelds (sometimes up to 6 - 12 hours)
- Same users not able to do remote lookups
- Bandwidth utilisation is high between the BES and this particular mail server (maxing out their 512k MPLS connection)
- OTAFM not working properly (putting messages in folders on the Blackberry doesn't get reflected in the Lotus Notes mailbox) - this happens to most users, even the ones on the local mail server to the BES. Wireless Reconciliation is switched on and deletions seem to work fine
Apart from that, everything is working great!!
Anyone with any idea where I can start to get this sorted? Any help would be very gratefully received!!