BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-20-2008, 09:06 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2008
Location: Surrey, England
Model: Bold
OS: 4.6.0.190
PIN: 25541ACA
Carrier: Orange
Posts: 18
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default May I pick your brains please - BES 4.1 SP6

Please Login to Remove!

I am just in the process of downloading SP6 to apply it to my BES as I have found the need for native attachments. I haven't done much with the BES since its initial install 18 months ago (aside from adding users etc). Although I did the install myself I am pretty much a novice. Is there anything i need to do before applying the SP or do i just run the SP exe file and it will take care of itself (definitely my preferred option!)

Any advice would be warmly received - thanks in advance
Offline  
Old 08-20-2008, 09:12 AM   #2 (permalink)
CrackBerry Addict
 
Join Date: Sep 2005
Location: Boston, MA
Model: 9800
OS: 6.0.0.246
Carrier: AT&T
Posts: 852
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

Are you running domino, exchange or groupwise?
__________________
-Chris
Domino 7.0.3/BES 4.1.6 on w2k3 sp2
Offline  
Old 08-20-2008, 09:14 AM   #3 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

Get a good backup of your BES SQL Configuration Database prior to the upgrade.

If your database is backed up, then you are in a pretty good position to recover from any unexpected upgrade problems.

SP installations are typically pretty simple. Click Next, Click Next, Click Next ... reboot ... done.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 08-20-2008, 09:15 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Dec 2007
Model: 9700
PIN: N/A
Carrier: T-Mobile
Posts: 120
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Whatever you do, make sure that you have the database backed up.

You're best bet is to follow RIM's upgrade or installation guide for your version of GW//Exchange
Offline  
Old 08-20-2008, 09:39 AM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2008
Location: Surrey, England
Model: Bold
OS: 4.6.0.190
PIN: 25541ACA
Carrier: Orange
Posts: 18
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi,

I am running Exchange. The last backup was done last night so I have that to hand should anything go wrong....

I've applied lots of SP's in the past to Windows Server 2003 and our Exchange Server and never had any problems - just not done one to the BES before
Offline  
Old 08-20-2008, 09:43 AM   #6 (permalink)
CrackBerry Addict
 
Join Date: Sep 2005
Location: Boston, MA
Model: 9800
OS: 6.0.0.246
Carrier: AT&T
Posts: 852
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

before running the sp exe, stop all bes services. I'm not famaliar with Exchange, you may need to stop that as well. The setup program is designed to stop the services but I have run into trouble with that in the past.
__________________
-Chris
Domino 7.0.3/BES 4.1.6 on w2k3 sp2
Offline  
Old 08-20-2008, 09:49 AM   #7 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2008
Location: Surrey, England
Model: Bold
OS: 4.6.0.190
PIN: 25541ACA
Carrier: Orange
Posts: 18
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for that tip - will make sure I do.
Offline  
Old 08-20-2008, 10:29 AM   #8 (permalink)
Talking BlackBerry Encyclopedia
 
cschrage's Avatar
 
Join Date: Apr 2005
Location: Right of the Mississippi
Model: 9700
OS: 5.0.0.XXX
Carrier: TMO
Posts: 246
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Before you ugrade, be aware of some issues reported from other users concerning SP6.

Strange error since 4.1.6 on one BES
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.