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Old 08-20-2008, 07:24 PM   #1 (permalink)
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Default Blackberry Professional Software Express Install

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Hi All,

I hope it is ok to post a thread about BPSE here as I don't see where else I can post it.

I am having an issue installing BPSE as I get to warning/errors under the Preinstallation checklist:

1. Prerequisite Component Installation Information area - Exchange Server is not detected. A newer version of mapi32.dll may need to be installed. I removed and reinstalled the MDAC already to see if this would fix it.
2. Exchange Server Permissions area - The setup application could not verify the Microsoft Exchange permissions for the Microsoft Windows account. Before you continue, verify that the permissions are correct. I am following the procedure under the Getting Started Guide Blackberry Professional Software Version 4.1 SP4

I am running the install on a Microsoft Windows Server 2003 SE R2 virtual device on VMWare.

Any help would be greatly appreciated.
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Old 08-21-2008, 07:19 AM   #2 (permalink)
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YOu need to install Exchange system manager to get the MAPI32 and cdo files for BES to be able to communicate to Exchange.

Try this: besadmin - How To - Install ESM
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Old 08-21-2008, 11:19 AM   #3 (permalink)
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Hi Ashworth,

Thanks for your reply, but I failed to state that I am running Exchange 2007.
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Old 08-21-2008, 11:40 AM   #4 (permalink)
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MS just released a new version of the MAPI CDO download.

you could put this on the BES and it should let you get pass that screen:

Download details: Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1
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Old 08-21-2008, 11:45 AM   #5 (permalink)
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I'll give it a try...thanks!
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Old 08-21-2008, 12:05 PM   #6 (permalink)
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Hey Ashworth,

Same thing...could it be that I am running it on a virtual device? I'm thinking of just running it native on the server instead. I only created it on a virtual device because I was going to run BES on it, but choose to do BPSE instead since I only have one user.

Last edited by jgarcia1 : 08-21-2008 at 12:07 PM.
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Old 08-21-2008, 12:18 PM   #7 (permalink)
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Keep it on a seperate VM or dedicated Box.
It will be easier in the long run if you have to go full BES.
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Old 08-21-2008, 04:46 PM   #8 (permalink)
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Ok, I went back through my setup to see if I missed a step. I'm following the Getting Started Guide Blackberry Professional Software Version 4.1 SP4 guide from RIM's site. The only thing I did different was that on page 20 it states to go to the Microsoft Exchange Server and go to Active Directory Users and Computers. I can't because I don't have this installed on my Exchange Server. Stupid question, but don't I make my Exchange Server also a DC if I add that feature?
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