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Old 08-21-2008, 02:56 AM   #1 (permalink)
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Default Address Book Synch - Problem

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We are using BES to sych wirelessly with Lotus Notes.

In the PIM Synch for users on BES, I have entered the details for address book, a replica of their PAB created on the BES which replicates with their local copy when connected to the network.

It has been working OK.... up to now.

One of the guys claimed his address book was out of synch, so on checking I spotted several more (including mine) with the same problem.

The Address book Location field on BES has changed to out Domino server details.

I have changed it back, but when checking again, the field has again reset to Domino (should have been BES)

Does anyone know why this can happen, and also more importantly, how do I get it to stay pointing at BES as it should (and has for the last year) do?

Thanks
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Old 08-25-2008, 01:56 PM   #2 (permalink)
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We do not use address book replicas - but advise our users to synchronize their address books from within Lotus Notes, and use the iNotes template for mail files. By doing this, it places the contacts in a hidden view ($Contacts) directly within the mail file. When the users do this action (synchronize), the BES will update the PIM Sync Server location and relative path to wherever the user's mail file is (since the contacts are contained within it).

maybe this info will help you figure out why your address book replica location keeps getting overwritten within PIM Sync. Since we don't use replicas, I'm not sure what else may be involved there.

there is also a registry setting that will automatically populate this data, "AllowUnsynchedINotes". If you have that registry key, it may be auto-populating the location of the user's mail file for contacts.
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Old 08-26-2008, 09:14 AM   #3 (permalink)
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Hi Pearly King,

Just a note to say I have exactly the same problem today, thanks for the reg key SyncIT, I will try checking this to see if I can diable it. it's pretty strange that it has just started doing it.
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