BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 08-21-2008, 02:11 AM   #1 (permalink)
New Member
 
grmbl's Avatar
 
Join Date: Feb 2008
Location: Belgium
Model: 8100
PIN: N/A
Carrier: Mobi*/Orange
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Blackberry activation while roaming...?

Please Login to Remove!

Hey,

I manage a BES for 20+ users. I have this collegue who is a salesman for our company (dep. Netherlands), he has aquired a free BB and wants to have his
corporate email (ours) on his BB. Now, he came over to Belgium with his BB for me to activate it. The first thing I noticed is that he's currently roaming on Base. I thought that it would mind so I started the activation but now it
seems I can't activate the BB. It hangs at "establishing network connection..."
Then giving me the error: "Request to activate failed. Network connection unavailable."

Could this be caused by the roaming?

Any help would be great!

Cheers
__________________
- Admin abuse ftw -
Offline  
Old 08-21-2008, 02:29 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
DavidAdams's Avatar
 
Join Date: Sep 2007
Location: Belfast
Model: NotYe
PIN: N/A
Carrier: O2
Posts: 470
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default

is he seeing GPRS/EDGE or gprs/edge? If the latter try changing the network he is roaming on to get the upper case.

I had that issue a while ago, one user was travelling and he stopped getting mail, his BB was showing lower case so after talking him through serching for a new network all burst into life.
__________________
BES, 4.1.7, was SBE now full BES
Domino v7.0.2
Windows Server 2003, standalone
Offline  
Old 08-21-2008, 02:32 AM   #3 (permalink)
New Member
 
grmbl's Avatar
 
Join Date: Feb 2008
Location: Belgium
Model: 8100
PIN: N/A
Carrier: Mobi*/Orange
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

"edge" lowercase... I have 3 available networks for roaming, currently "Base" the other two are not allowed. (only emergency nrs) :(
__________________
- Admin abuse ftw -
Offline  
Old 08-21-2008, 02:39 AM   #4 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 235 Times in 218 Posts
Default

Wirelessly posted (Breaking Ball)

Won't work. edge in lower-case means no connection to RIM's blackberry infrastructure. You won't be able to do an activation, or get any blackberry data service at all.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 08-21-2008, 02:46 AM   #5 (permalink)
New Member
 
grmbl's Avatar
 
Join Date: Feb 2008
Location: Belgium
Model: 8100
PIN: N/A
Carrier: Mobi*/Orange
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by penguin3107 View Post
Wirelessly posted (Breaking Ball)

Won't work. edge in lower-case means no connection to RIM's blackberry infrastructure. You won't be able to do an activation, or get any blackberry data service at all.
Thx, penguin. I'll say to the salesman he has to call his provider to change his dataplan to BES on his number.
__________________
- Admin abuse ftw -
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

SCHNEIDER AUTOMATION MODICON TSXMRPC007M TSX MRPC 007M 7MB SRAM MEMORY MEM CARD
$3197.87
SCHNEIDER AUTOMATION MODICON  TSXMRPC007M TSX MRPC 007M 7MB SRAM MEMORY MEM CARD pictureContoured Memory Foam Pillow Great for Neck Pain Travel Deep Sleep,Standard Size
$255.99
Contoured Memory Foam Pillow Great for Neck Pain Travel Deep Sleep,Standard Size pictureSerta Big and Tall Commercial Office Chair With Memory Foam BROWN
$139.99
Serta Big and Tall Commercial Office Chair With Memory Foam BROWN  pictureLot of RAM Desktop Memory Sticks PC133 PC2 PC333 128MB 256MB 512MB 1GB
$25.42
Lot of RAM Desktop Memory Sticks PC133 PC2 PC333 128MB 256MB 512MB 1GB pictureNEC Aspire Mail IP1NA-2FMSU-A1 Version 11.02.15 Flash Memory Based VoiceMail
$300.0
NEC Aspire Mail IP1NA-2FMSU-A1 Version 11.02.15 Flash Memory Based VoiceMail picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.