BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-05-2008, 05:24 AM   #1 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8820
PIN: N/A
Carrier: Proximus
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default SRP keys, version upgrade and licensing costs

Please Login to Remove!

Hi there,

i have a customer who currently runs the 4.0 BES version. He asked for an upgrade to the 4.1 version but it seems the initial installation contains several errors on the SQL configuration that won't be solved with a simple upgrade.

According to my limited BES knowledge, the following options are possible

1) Completely remove the previous version and start a new install from scratch. This means total service interruption and a complete client re-configuration.
2) Completely remove the previous version and re-install the 4.0 version and then upgrade to 4.1 SP6. Again, service interruption and client re-configuration.
3) Install another BES parallel to the first one. Migrate the clients to the new one, fix the old one (using method 1 or 2) and migrate them again to the initial server.

Here are my concerns regarding these solutions.

1) Does this mean we have to purchase a full new BES 4.1 license?
2) Will this take really longer in work hours compared to a full install to 4.1 from scratch?
3) Can we have a temporary free BES license from RIM to use for the temporary server?

The main issues being service interruption, client migration and most importantly, the difference in pricing between an 4.0 to 4.1 BES upgrade license and a full 4.1 license (upgrade being around 800 euros and full version around 2,5k).

if by any chance, someone offers another solution, it'll get a warm welcome

Thanks a lot for your help!
Funk the BES newb.
Offline  
Old 09-05-2008, 06:46 AM   #2 (permalink)
New Member
 
gooseberry's Avatar
 
Join Date: Dec 2006
Location: UK
Model: 7100V
Carrier: vodafone
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Post

hi
you can purchase a temp SRP key. which allows you to set up a BES server for 90 dyas use
Offline  
Old 09-05-2008, 08:29 AM   #3 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,209
Post Thanks: 369
Thanked 374 Times in 344 Posts
Default

Buy 4.1.6 and get the free service call to RIM and have them look at your DB to fix it.

Lucky me I have not used mine yet. (crossing fingers)
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Flowfit Hydraulic Cylinder / Ram 50x30x470x280mm
$70.49
Flowfit Hydraulic Cylinder / Ram 50x30x470x280mm pictureHP ap5000 POS Touchscreen Retail Core2Duo 2.8GHz 3GB RAM NO HDD TESTED 64403
$269.99
HP ap5000 POS Touchscreen Retail Core2Duo 2.8GHz 3GB RAM NO HDD TESTED 64403 pictureGeneral Pipe Cleaners KR-A-WC Kinetic Water Ram Drain Cleaning Tool with Accesso
$0.99
General Pipe Cleaners KR-A-WC Kinetic Water Ram Drain Cleaning Tool with Accesso picture5 Pack Ricoh 413026 Type M Refill Staple Cartridges 5,000 Staples Each
$0.99
5 Pack Ricoh 413026 Type M Refill Staple Cartridges 5,000 Staples Each picturerams carbon 24mm tube pyrex 7735
$333.64
rams carbon  24mm tube pyrex 7735 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.