I have a client who is using Windows 2003 SBS w/ the latest BES Pro expreess installed. Is it possible to add the GAL to each users contact list on there phone? I know you can do lookups but sometimes the people in the field may not know who they are looking for, so my client would prefer to have the entries in the phone. If this is not possible is there a way I can globally add contacts to a users phone?

Our soulution was to Keep a personnel list in publicfolders and add to each contact a category called personnel list.
Then show each BB user how to sort by category in their contacts folder.
Then they can delete the old entries via category and copy over the personell list to contacts once a month.
Also you can tell the BB to lookup via group of personnel list or whatever categories they have.

Not the best solution but it works very well offline for BB and windows mobile.
This also teaches the user how to better manage their contacts via categories.

Also we have outlook do lookups in the personell list (copy to favorites and enable address book) and not use GAL.
HR can manage it easier from a public folder too.


How users update:
goto contacts
View arrange by category
Delete catagory personnel list

Goto public folders/personnel list
highlight first user
press ctrl a
Drag drop into contact folder

is this easy enough?
65+ users here can handle it.