BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 10-14-2008, 05:06 AM   #1 (permalink)
Kul
Talking BlackBerry Encyclopedia
 
Kul's Avatar
 
Join Date: May 2005
Location: London, England.
Model: Z10
Carrier: Vodafone (UK)
Posts: 467
Post Thanks: 21
Thanked 3 Times in 3 Posts
Question Activation Error - LowLevelError ? help

Please Login to Remove!

BES 4.1.3 / Exchange 2003 SP2:
I am trying to activate a user and keep getting a "The server is not responding. Please contact your System Administrator.", when I look at the log file i see the below for this user

[30053] (10/14 17:28:21.428):{0x16E0} Retry start for user: /o=AD/ou=location/cn=site Users/cn=Firstname.lastname
[30041] (10/14 17:28:21.428):{0x16E0} Starting handheld for Firstname lastname
[40704] (10/14 17:28:21.428):{0x16E0} MAPIMailbox::MAPIMailbox(2) ServerDN=/O=AD/OU=location/cn=Configuration/cn=Servers/cn=Exchsrvrname/cn=Microsoft Private MDB, MailboxDN=/o=AD/ou=location/cn=site Users/cn=Firstname.lastname
[40739] (10/14 17:28:21.428):{0x16E0} MAPIMailbox::MAPIMailbox(2) - ResolveName[1] success for DisplayName='/o=AD/ou=location/cn=site Users/cn=Firstname.lastname'
[40430] (10/14 17:28:21.460):{0x16E0} {Firstname.lastname@company.com} MAPIMailbox::MAPIMailbox(2) - Mailbox opened on session 0x013a25f8 (Exchsrvrname)
[40153] (10/14 17:28:23.444):{0x16E0} PMDatabase::OpenNamedFolder: opening existing folder 'BlackBerryHandheldInfo'
[40155] (10/14 17:28:23.538):{0x16E0} PMDatabase::OpenNamedFolder: opened an existing folder 'BlackBerryHandheldInfo'
[40720] (10/14 17:28:23.647):{0x16E0} MAPI call failed. Error 'The client operation failed.', LowLevelError 1246, Component 'Microsoft Exchange Server Information Store', Context 1281
[20152] (10/14 17:28:23.647):{0x16E0} OpenDatabase() failed for Firstname lastname
[20154] (10/14 17:28:23.647):{0x16E0} User Firstname lastname not started
[50079] (10/14 17:28:23.647):{0x16E0} 1 user(s) failed to initialize

I have ran IEMSTEST utility and the test is successfully. I removed the User from BES, wiped device, waited for 10mins, added user back to BES and reactivated and got the same error.

I also saw other thread where they arae talking about space in the name but in this case its all fine.

any ideas what could be causing this ?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Vintage Apple Darlin's Weekly Memo Note Pad 52 Sheets SEALED 1970's
$9.5
Vintage Apple Darlin's Weekly Memo Note Pad 52 Sheets SEALED 1970's pictureVintage Letterpress Print Type Ornament Apple for Teacher Adcut
$9.5
Vintage Letterpress Print Type Ornament Apple for Teacher Adcut pictureVintage Letterpress Print Type Ornament "An Apple A Day Bugs The A.M.A." Adcut
$9.5
Vintage Letterpress Print Type Ornament Vintage Letterpress Print Type Ornament Apple Missing One Bite Adcut
$9.5
Vintage Letterpress Print Type Ornament Apple Missing One Bite Adcut pictureVintage EDM 926 ELECTROHOME monitor Apple II
$199.0
Vintage  EDM 926 ELECTROHOME monitor Apple II   picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.